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hospital

A Heartwarming Nursing Commitment in Response to COVID-19 at Northern Westchester Hospital

March 28, 2020 by Grace Bennett

Speaking on behalf of the leadership team at Northern Westchester Hospital, Cathy Manley-Cullen, MS, RN, NEA-BC, chief nursing officer at NWH, offered a heartwarming account of the commitment and camaraderie she is witnessing amongst the hospital’s nursing staff-over 500 full and part time nurses serve some dozen or more departments and units-as they navigate a public health emergency due to COVID-19.

“They couldn’t be more willing to jump in and do whatever they can,” said Manley-Cullen.

“They are incredibly inspiring and positive the way they are supporting each other too, rotating on different units that they maybe didn’t work on previously–just to give everyone a little respite,” she said. “They are doing all of this while everyone is trying to just lead their lives… like everyone else, the children are home; we have to do homeschooling and a host of other things.”

Derek Anderson, executive director, Northern Westchester Hospital relayed that as of April 1, 2020, the hospital is actively treating approximately 55 patients who have tested positive for COVID-19, with approximately 20 more being ruled out. Many more have been treated in our Emergency Department, but did not require hospitalization, and are recovering from the virus at home.

Manley-Cullen described the atmosphere as being one of a spirit of cooperation with nurses generously helping their fellow nurses where they are needed most. “The nurses are working on different units that they don’t typically work on all the time. “Maybe a nurse on the 7th floor telemetry unit ( a critical care area) or from the OR (operating room) or ambulatory surgery unit (which are all seeing fewer patients right now)  are helping out more on floors where nurses are seeing more patients with COVID-19.

This is also not the first and will likely not be the last time nurses find themselves on the frontlines of a public health emergency. “There’s been quite a few public health crises over the years, and nursing and health care in general is no stranger to crises, whether it’s hurricanes or infectious diseases; we plan for this, always, so we can be prepared as possible.”

Three new phone lines are being made available too. The first, a line for employees “who maybe don’t feel well themselves,” said Manley-Cullen. A second line is for the community at large-for anyone seeking information about COVID-19.  Finally, the hospital is “in the process of setting up a ‘Wellness’ line for employees who wish to talk through issues.”

 “The nurses are also busy connecting with family members because right now visitors are not allowed in the hospital. We are also making sure we call and speak to family, and giving not only updates about their loved ones, but also just being available for them and their well-being and anything they may be struggling with.”

“We are not seeing staff overwhelmed,” emphasized Manley-Cullen. “What we are seeing is an incredibly positive attitude. A lot of that has to do with the great resources we have available here at NWH which is part of Northwell, a much bigger healthcare system. At this juncture, she said, supplies are plentiful, and nurses and all healthcare staff have the personal protective equipment they need. “It’s a big burden if you’re worrying about your equipment or if you’re safe. That’s just not the case here.”

NWH Food Service employees expressing gratitude too.

Every recovery is a reason for optimism. One patient offered this testimonial: “I was just discharged last night from Northern Westchester Hospital after four nights. I am an unlikely survivor of COVID-19 being 73 1/2 with asthma and just having recently had a stroke. I was overwhelmed by the competence and caring of your staff who did all they could to attend to me and make me comfortable. I felt like I was in the presence of greatness. Thanks, E.P.”

In the meantime, the hospital remains very much open to serving patients no matter what their medical concern, too.  “We want people to understand that if they need to come to the hospital, or if they’re sick, they should,” said Manley-Cullen. “We don’t want people to be fearful of coming to the hospital or staying home if they have a legitimate medical concern or alarming sign, such as chest pain, that they need to have addressed.  We are still caring for people whatever their needs may be.”

Manley-Cullen also acknowledged the “incredible support from the community to support the nursing staff.” People are donating food. Restaurants are delivering food. People are sending messages and encouraging video clips. Nurses are staying in touch with each other on social media. School children have been drawing pictures for our team. We have a wall filled with pictures the school kids have drawn to say thank you. Everyone just wants to help in any way they can.”

The community’s warm outpouring has helped the staff feel really supported. “People are wearing masks so it’s hard to get facial expressions, but they are smiling. You can tell by their eyes!”

Filed Under: Surviving COVID-19 Tagged With: camaraderie, Commitment, community, COVID-19, healthcare, Hopital Units, hospital, Hospital floors, Northern Westchester Hospital, Nursing Staff, phone, public health emergency, Rotations

Chance to Help Raise Dollars to Support Local Health Care Workers and Local Restaurants

March 26, 2020 by Inside Press

With our healthcare providers & first responders on the front lines tirelessly fighting the Coronavirus pandemic, and with the peak of the infection still two to three weeks away, so many residents are asking how they can help. Likewise, our residents want to help our restaurants which are struggling with the restrictions. Here’s a way to support our healthcare providers and support our local restaurants…..we are raising money to pay for meals from local restaurants which will be delivered to Northern Westchester Hospital, Westchester Medical Center, Maria Fareri Children’s Hospital & Phelps Hospital. Participating restaurants include:

Le Jardin
Kittle House
Ibiza Kitchen
Quaker Hill Tavern
Lange’s
Old Stone Trattoria
Pizza Station
Taco Street
Rocky’s
A&S Fine Foods of Millwood

Former New Castle Town Supervisor Rob Greenstein stated, “so many of our residents are looking for ways to help those heroes on the frontline of this battle. They also want to help our incredible local restaurants who are really hurting right now. This initiative accomplishes both. The response has been overwhelming. Our residents are so generous!”

Georgia Frasch, Administrator of Facebook group Chappaqua Moms, states “In the absence of having a stock of surgical masks and gowns in most of our closets, we wanted to come up with a way the community could support our health care providers on the front lines. Knowing that these people are working double shifts with limited supplies, not seeing their families and daily exposure to the virus, we are hoping to provide them with some nourishment and comfort to show our gratitude and respect for all that they are doing to keep us healthy”

Deborah Garfield, stated “The grassroots group is in touch with and will be providing meals to several units at Maria Fareri Children’s Hospital, including the emergency room, various patient floors and the intensive care unit. We will include more local hospitals as we confirm contacts who can arrange for ordering and contactless pick-ups. People should reach out to us if they are affiliated with an institution that wants to be included.

https://www.gofundme.com/f/New-Castle-Donates-Meals-to-Healthcare-Workers?fbclid=IwAR2zV3HzEjMytHstieeGuGPHsLw_kLzFzDVgkjtq2jbRCXZC2SUyKjriK8M

Filed Under: Surviving COVID-19 Tagged With: COVID-19, fundraiser, healthcare, hospital, Restaurants

Northern Westchester Hospital to Honor Joel Seligman and Seema Boesky At 2019 Gala

August 21, 2019 by The Inside Press

Joel Seligman – photo credit: Todd Shapera

Mt. Kisco, New York— Northern Westchester Hospital (NWH) will honor outgoing President and CEO Joel Seligman and philanthropist Seema Boesky at the hospital’s annual gala on Saturday, November 2, 2019 in a spectacular tent on the Hospital’s campus. The event is co-chaired by Brenda and Victor Khabie, MD.

The announcement was made by Keeva Young-Wright, President of the NWH Foundation and Vice President of External Affairs at NWH.

“We are delighted to honor Joel Seligman, who is retiring from his position as President and CEO of Northern Westchester Hospital after nearly two decades of extraordinary service and leadership, and Seema Boesky for her many years of generosity and support of Northern Westchester Hospital,” she said. “Joel has worked tirelessly to ensure Northern Westchester Hospital is a leading provider of innovative, evidenced-based patient-centered care. Seema has supported Joel’s vision and NWH’s mission, and through her philanthropic generosity, she has helped NWH bring advanced surgical and emergency care to our region.”

Mr. Seligman passes the torch after guiding Northern Westchester Hospital through some of its most transformative years. Since joining the hospital in 2001, he has been a powerful and effective advocate for clinical excellence, improved quality, strong financial stewardship, patient engagement and expanded community outreach.

Mr. Seligman announced his retirement plans earlier this year and will remain through the end of the year to work closely with Derek Anderson, the hospital’s new executive director, through the transition.

Under Mr. Seligman’s leadership, NWH has become a top destination for robotic surgery, orthopedics, cancer and breast care, as well as surgical weight loss, physical therapy and rehabilitation. In 2007, NWH became one of the first Planetree-designated hospitals in the US for exceptional patient-centered care. After the hospital was re-designated with distinction by Planetree and received Magnet designation — the gold standard for nursing care — from the American Nurses Credentialing Center, Northern Westchester became the only hospital in the country to achieve both accolades. Planetree honored Mr. Seligman with its Lifetime Achievement Award in 2017.

When NWH became a member of Northwell Health in 2014, Mr. Seligman managed the hospital’s successful integration process for its clinical and support programs. He has also played an active role in health policy, serving as a state delegate of the American Hospital Association’s regional policy board, chair of the Northern Metropolitan Hospital Association and treasurer of the Healthcare Association of New York State’s (HANYS) Board of Governors. He is currently a member of the HANYS Executive Committee.

Mr. Seligman is a resident of Pound Ridge.

Seema Boesky – photo credit: Jim D’Angelo

Seema Boesky, community member, philanthropist and long-time supporter of NWH and several local organizations, is co-honoree along with Mr. Seligman. By the age of 13, Seema and her sister were co-owners of the Beverly Hills Hotel, the crown jewel of her father’s vast real estate holdings. By her early 20s, she was on the hotel’s board, and eventually took control of all her family’s properties. In 1987, she sold the Beverly Hills Hotel for a record-breaking price, and in the 1990s, she liquidated the family’s Northview Corporation and remaining businesses in order to pursue her philanthropic interests.

Since then, she has dedicated herself to philanthropy, immersing herself in understanding the needs of others and the role she can play in addressing unmet needs. She was a founding member of the Eagle School, the school for international Studies at Princeton, the Family Center in Somerville, MA, and a founder of the American Russian Youth Orchestra. In addition, she honored her mother’s memory by establishing the Gertrude Silberstein Pain Clinic at Ford Hospital in Detroit. She also serves as president of the Silberstein Boesky Family Foundation focusing on enhancing the lives of underprivileged children. Her Charitable Trust supports a variety of interests, including saving lives, curing depression, and preserving art.

In addition to providing financial support for charitable institutions, Ms. Boesky gives her time. Locally, she served as a board member and honoree at the Caramoor Music Center; the Boys and Girls Club of Northern Westchester, where she completed two capital campaigns totaling $16 million; the Westchester Land Trust; Northern Westchester Hospital; and the Waterkeeper Alliance. She also served on the Board of the Women’s Forum, an international organization that mentors women worldwide.

In 1988, she received a Peabody Award as the producer of Claude Lanzmann’s iconic Holocaust documentary Shoah. She was interviewed by Barbara Walters in 1991, and in 2005 published Seema Says, Selected Columns from the Westchester Wag, the monthly column she authored for eight years.

Ms. Boesky was born and raised in Detroit, and received a bachelor’s degree in psychology from Michigan State University. In 1978, she relocated her family from New York City to Westchester where she still resides and continues her philanthropic endeavors, develops high-end residential real estate and spends time with family and friends.

The NWH Gala begins with cocktails at 6:30 p.m., a program and dinner at 8 p.m., and dancing at 9:30 p.m. The theme is Art as Inspiration and Art as Transformation. It is expected to draw record attendance of over 800 guests. To learn more or purchase tickets, visit www.nwhconnect.org/2019Gala.

About Northern Westchester Hospital

Northern Westchester Hospital (NWH), a member of Northwell Health, provides quality, patient-centered care that is close to home through a unique combination of medical expertise, leading-edge technology, and a commitment to humanity. Over 650 highly-skilled physicians, state-of-the-art technology and professional staff of caregivers are all in place to ensure that you and your family receive treatment in a caring, respectful and nurturing environment. NWH has established extensive internal quality measurements that surpass the standards defined by the Centers for Medicare & Medicaid Services (CMS) and the Hospital Quality Alliance (HQA) National Hospital Quality Measures. Our high-quality standards help to ensure that the treatment you receive at NWH is among the best in the nation. For more information, please visit www.nwhc.net and connect with us on Facebook.

About Northwell Health
Northwell Health is New York State’s largest health care provider and private employer, with 23 hospitals, about 750 outpatient facilities and more than 13,600 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 70,000 employees – 16,000-plus nurses and 4,000 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We’re training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Twitter, Instagram and LinkedIn.

 

News courtesy of Northern Westchester Hospital, Northwell Health.

Filed Under: Not for Profit News Tagged With: Derek Anderson, gala, Gala Honorees, Generosity, hospital, Joel Seligman, Member, Northern Westchester Hospital, Northwell, Philanthropic, Seema Boesky, service

Northern Westchester Hospital Receives The Healthgrades Outstanding Patient Experience Award ™ 2019

June 4, 2019 by The Inside Press

Mt. Kisco, New York— Northern Westchester Hospital has received The Healthgrades Outstanding Patient Experience Award™ 2019, which recognizes hospitals for outstanding performance in delivering a positive experience for patients during their hospital stay. The annual award given by Healthgrades, a leading online resource for information about physicians and hospitals, recognizes hospitals around the country that make patient safety a top priority and provide an outstanding patient experience.

“We are delighted to be recognized with this important award,” said Maria Hale, PsyD, MBA, Associate Executive Director at NWH. “As a teaching hospital and nationally recognized leader for patient-centered care, NWH is committed to creating innovative programs and services that are fundamentally attentive to the needs of our patients and their families.

Our patients’ health and well-being is our top priority, and we strive to provide our patients and their families with the best possible experience. We have a number of programs in place including the Ken Hamilton Caregivers Center, the Aranow Art Cart, our Food is Care program, Pet Therapy and Integrative Medicine, which support the delivery of patient-centered care, which we believe is essential in ensuring the best outcomes for our patients and their families.”

In 2019, 434 hospitals received The Healthgrades Outstanding Patient Experience Award™, representing the top 15 percent of hospitals in the nation for patient experience. As part of the analysis, Healthgrades evaluated 3,449 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2017 through December 2017 to identify hospital performance in this area.

“Consumers are becoming more involved in their own health care, and are spending more time researching and selecting the right provider and hospital for their specific needs. Healthgrades Outstanding Patient Experience Award™ highlights the hospitals that are making patient experience a priority and will help patients feel confident to make more informed decisions about their health care,” said Brad Bowman, MD, Chief Medical officer, Healthgrades.

Healthgrades evaluated hospital performance by applying a scoring methodology to nine patient experience measures, using data collected from a 32-question patient experience survey of the hospital’s own patients. The survey questions focus on patients’ perspectives of their care in the hospital, ranging from cleanliness and noise levels in patient rooms to factors such as provider communication. The measures also include whether a patient would recommend the hospital to friends or family.

Healthgrades found that 81 percent of patients would recommend Northern Westchester Hospital, 11 percent higher than the national average. It also found that 79 percent of patients gave the hospital a rating of nine or 10, 10 percent higher than the national average.

This is the third year that Northern Westchester Hospital was awarded Healthgrades Outstanding Patient Experience Award ™. It also received Healthgrades Stroke Care Excellence Award in 2019, 2018 and 2017.

For more information about Patient Centered Care and Innovation at NWH, visit https://nwhc.net/about-us/patient-centered-care.

About Northern Westchester Hospital

Northern Westchester Hospital (NWH), a member of Northwell Health, provides quality, patient-centered care that is close to home through a unique combination of medical expertise, leading-edge technology, and a commitment to humanity. Over 650 highly-skilled physicians, state-of-the-art technology and professional staff of caregivers are all in place to ensure that you and your family receive treatment in a caring, respectful and nurturing environment. NWH has established extensive internal quality measurements that surpass the standards defined by the Centers for Medicare & Medicaid Services (CMS) and the Hospital Quality Alliance (HQA) National Hospital Quality Measures. Our high-quality standards help to ensure that the treatment you receive at NWH is among the best in the nation. For more information, please visit www.nwhc.net and connect with us on Facebook

 About Northwell Health

Northwell Health is New York State’s largest health care provider and private employer, with 23 hospitals, about 750 outpatient facilities and more than 13,600 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 69,000 employees – 16,000-plus nurses and 4,000 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We’re training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu.

Filed Under: Sponsor News! Tagged With: award, health, health care provider, healthgrades, hospital, Ken Hamilton Caregivers Center, Local, nationally recognized, Northern Westchester Hospital, Northwell, Patient Experience, patient-centered care, teaching hospital

Look Back at the 125th Anniversary White Plains Hospital Gala

October 13, 2018 by The Inside Press

The Friends of White Plains Hospital hosted the 125th Anniversary Gala of White Plains Hospital on Saturday, September 29th.  The sold-out evening at the Sleepy Hollow Country Club, the site of the Hospital’s first gala in 1956, raised $1.7 million for Hospital programs and services. 800 guests enjoyed a historical video tribute showcasing the Hospital’s remarkable longevity in the community, followed by dinner, dancing, a silent auction, and fireworks display.

Betsy Gordon and Dr. Mark Gordon, of Armonk; Dr. Julianne Dunne, of White Plains
Seth Lerner, MD; Helen Jhang, MD; Frances Bordoni; and Fred Berardinone, all of Armonk
Dr. Randy Stevens of Scarsdale, Dr. Bradley Adler and his wife, Lauren, of Chappaqua

Filed Under: Happenings Tagged With: anniversary, Friends of White Plains Hospital, gala, hospital, white plains, White Plains Hospital, WPH

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